The interview at Omega Healthcare revolved around my understanding of the entire Revenue Cycle Management (RCM) process, including medical billing, coding, and reimbursement. I was asked about my experience managing claims processing and payer portals, and how I’ve optimized these processes for accuracy and efficiency. Questions asked during the interview:
- Can you explain the steps involved in the Revenue Cycle Management process?
- How do you ensure accuracy in medical billing and coding, especially in complex claims scenarios?
- What tools or software have you used for managing payer portals and claims processing?
- How do you handle denied or rejected claims and work with insurance companies to resolve them?
- Can you describe your experience with reimbursement policies and ensuring timely payments?
- How do you ensure that the billing process complies with healthcare regulations and standards?