My interview experience with Marble Box was highly informative and engaging. The team was very thorough in assessing my knowledge of policy servicing and risk management. I felt comfortable discussing my experience with quoting, underwriting, and handling claims.
Questions asked during the interview:
- How do you ensure accuracy when updating client policy details in insurance software systems?
- Can you describe a time when you had to handle a complex claim and what steps you took to resolve it?
- How do you manage the reconciliation of direct bill payments and commission updates?
- What strategies do you use for managing non-renewals and ensuring timely submissions?
- How do you maintain a high level of customer service while managing multiple policy servicing tasks?
- How do you ensure compliance with regulations when preparing Proof of Coverage and Certificates of Insurance (COI)?