The interview panel at Resource Pro was well-prepared and focused on evaluating my leadership and operational efficiency skills. They emphasized staff augmentation and client retention strategies.
Questions asked during the interview:
- How do you manage staff augmentation to meet business goals?
- What strategies do you use to retain clients and ensure customer satisfaction?
- How do you track and improve key operational performance metrics?
- Can you share an example of a successful process automation project you led?
- How do you manage offshore teams to ensure smooth operations?
- What challenges have you faced in improving operational efficiency, and how did you overcome them?