I had a great interview experience at Mr. Cooper, with a focus on loan processing, refinancing, and asset management. The interviewers were professional and provided a clear overview of the role’s responsibilities.
Questions asked during the interview:
- Can you walk us through your experience with loan origination and refinancing?
- How do you ensure accuracy and compliance in mortgage documentation?
- What tools do you use to track loan processing progress and customer communication?
- How do you handle disputes or discrepancies in loan documentation?
- How do you prioritize tasks to meet loan processing deadlines?
- Can you share a time when you successfully resolved a challenging loan processing issue?