Mitsogo Technologies’ interview focused on my experience with mobile network support, helpdesk management, and user training. They were particularly interested in troubleshooting and supporting various mobile OS platforms like Android and iOS.
Questions asked during the interview:
- How do you handle user support for mobile devices in a corporate environment?
- Can you describe your experience troubleshooting mobile network issues like Wi-Fi, Bluetooth, or VPN connections?
- How do you manage and resolve common issues related to mobile device provisioning?
- What experience do you have with mobile device management (MDM) systems in an IT support role?
- How do you conduct user training on mobile security and best practices for device management?
- How do you handle issues related to mobile app performance or connectivity?