The interview focused on digital banking platforms, mobile banking technologies, and payment systems such as UPI, NEFT, and IMPS. The panel tested my knowledge of cybersecurity measures and blockchain technology.
Questions asked during the interview:
- How does UPI work, and how does it differ from NEFT and IMPS?
- What cybersecurity measures should be implemented in digital banking platforms?
- Can you explain the potential applications of blockchain in banking operations?
- What steps do you take to ensure a seamless customer experience on mobile banking apps?
- How do you handle customer complaints related to digital banking issues?