Infiniti Software Solutions provided an excellent interview experience, focusing on customer experience and flight disruption management. They value problem-solving and adaptability in handling client issues.
Questions asked during the interview:
- How do you handle urgent travel disruptions for corporate clients?
- Can you explain your experience with customer support in travel expense management?
- What steps do you take to ensure a smooth customer experience in group booking management?
- How do you stay updated with travel industry trends to provide better support?
- What tools have you used for travel issue resolution and tracking?
- How do you prioritize support tickets in high-demand travel seasons?