Genesis Technologies places a strong emphasis on maintaining excellent client relationships. The interview focused on my communication skills, problem-solving abilities, and experience in handling customer queries.
Questions asked during the interview:
- How do you build long-term relationships with clients?
- Can you share an example of how you handled a difficult client situation?
- What CRM strategies do you use to ensure customer satisfaction?
- How do you align product offerings with client needs?
- What role does feedback play in improving customer relationships?